The level of customer support at a gambling site tells more about its reliability. Non UKGC casinos hold licenses from top-ranking gambling bodies that ensure proper and high-quality customer service. Therefore, players have access to top-notch support services on these platforms. This article discusses the types of support available at non UK gambling sites.
Apart from access to high-quality support services, players get massive rewards, and they enjoy higher deposits and withdrawal limits on these platforms. Furthermore, these gambling sites support numerous banking options, including MasterCard, Visa, Entropay, Paysafecard, Skrill, and hosts of others. It will interest you to learn that these platforms support several languages and currencies. This way, players can navigate the site easily and stake their bets without currency conversion.
Online casinos without UKGC license do not collaborate with the UK-based self-exclusion program, Gamstop. It is a self-restriction scheme designed for brit players dealing with compulsive gambling. This program assists them by blocking them on all Gamstop-registered platforms. However, players who registered with this scheme without second thought often desire to go back to these platforms. However, it is impossible to access a UK-licensed gambling site once you register with Gamstop. You can bypass this scheme by registering at a casino not on Gamstop.
Types of Support at Non UKGC Casino Sites
Non UKGC casino sites hold respected licenses from top-ranking gambling bodies like Malta Gaming Commission, Kahnawake Gambling Commission, Curacao eGaming, and hosts of others. These regulators ensure that the operator provides high-quality customer support to all their customers. Non UK online casino employs dedicated and experienced support staff who are available round-the-clock offer timely and effective services to players through different channels. Below are the types of support available at non UK sites:
- Telephone Support
Most non UK casino site provides players with their phone numbers. It is worth mentioning that this support may not be available 24/7. Some platforms offer information regarding their working hours so that gamers can know when to contact the agents through telephone. It is one of the fast and most effective contact channels as it enables you to speak with the support personnel in real-time and get your issue solved without delay.
- Email Support
This is the most popular communication channel at non UK sites. This support is available 24/7, as gamers can forward an email at any time. However, response time varies from one platform to another. While some operators will reply immediately, others may take a few minutes or hours to send their response.
- Live Chat Support
Live chat support allows you to communicate directly with the casino agent. You can access live support on the official website of the non UKGC gambling site. Like the phone support, you will communicate with the agent without a time lag.
Conclusion
It will interest you to know that some sites without UK license offer all three supports while providing their customers only email and live chat support. What defines quality customer service is access to fast and effective support.